Privacy Policy
Last updated: August 2026. This policy explains how APS Plastering collects, uses, and protects your personal information when you use our website at www.apsplasteringsuffolk.co.uk or contact us about our plastering services in Lowestoft, Beccles, and the surrounding Suffolk area.
Information We Collect
We only collect the information you choose to give us. This includes:
- Details you submit through our contact form, such as your name, phone number, email address, and the nature of your enquiry.
- Messages and images you send us through the WhatsApp quote form or directly via WhatsApp.
- Information you share when you call us, email us, or contact us through Facebook or Checkatrade.
We do not collect personal information passively, and we do not run advertising or analytics tracking on this website.
How We Use Your Information
- To respond to your enquiry and provide a free, no-obligation quote.
- To arrange surveys, appointments, and carry out work you have booked with us.
- To communicate with you about your project by phone, text, email, or WhatsApp.
Data Sharing
We do not sell, rent, or trade your personal data to anyone. Your information is never used for marketing lists or passed to third-party advertisers. We only share information where it is strictly necessary, for example with insurers or where required by law.
Cookies
This website uses no tracking cookies, analytics cookies, or advertising cookies. Because there is no tracking on the site, there is no cookie consent banner. If this changes in the future, this policy will be updated and consent will be requested where required.
Third-Party Links
Our website contains links to third-party services, including our Facebook page and our Checkatrade profile. These platforms are operated by other organisations with their own privacy policies, which we recommend you read. We are not responsible for how those services handle your data once you leave our website.
Your Rights Under GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information where we have no legal reason to keep it.
- Withdraw consent or object to how we use your data at any time.
- Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
We keep enquiry information only as long as needed to respond to you and carry out any resulting work, plus a reasonable period for records and guarantees.
Contact Us About Your Data
If you have any questions about this policy or wish to exercise your data rights, email us at apsplasteringgrp@gmail.com, call 07344 943165, or write to us at 3 Sotterley Close, Lowestoft, NR32 4UX.